Need a hand?
Most questions are answered in the tutorial. For anything else, email and a human will reply.
Bugs, questions, feature ideas. Include your iOS version and what you were doing.
Get the app
RangeLog is in beta on TestFlight ahead of its App Store release. Email with "beta" in the subject and we'll send an invite.
Security
Found a vulnerability? Email with "security" in the subject. We'll acknowledge within two business days and credit you if you'd like.
Quick fixes
Round count looks wrong
Counts are derived from sessions. Check that the part was actually on the rifle in each session (open the session, see "Gear on the gun") and that the part's starting round count is right.
"This device can't read the data on the server"
The device has no encryption key. Import your exported key file (Settings → Encryption), or enable iCloud Keychain on both devices, or replace the server copy from this phone. Details.
Garmin CSV didn't show RangeLog in the share sheet
Share the CSV from ShotView's session screen, not a screenshot. If RangeLog still isn't listed, tap "More" in the share sheet and enable it.
Deleting my data
Settings → Sign Out & Delete Server Data removes the server copy and keeps the phone's; Delete Account removes everything on our side. Deleting the app removes the local database. See the privacy policy.